Privacy Policy

Last updated: December 30, 2024

1. Introduction

METACIPHER TECHNOLOGIES LTD ("Company", "we", "us", or "our") operates the GMBOX multi-chain crypto wallet application and website (gmbox.xyz). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using GMBOX, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account registration information (email address, username)
  • Contact information when you reach out to customer support
  • Feedback and correspondence through our support channels
  • Payment information for premium services (processed securely via Stripe)

2.2 Automatically Collected Information

  • Device information (device type, operating system, unique device identifiers)
  • Log data (IP address, browser type, pages visited, time and date of visits)
  • Usage data (features used, interactions with the application)
  • Cookies and similar tracking technologies

2.3 Blockchain Data

GMBOX is a non-custodial wallet. We do not have access to your private keys, seed phrases, or wallet passwords. All cryptographic operations are performed locally on your device. Blockchain transaction data is publicly available on respective blockchain networks.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our services
  • To process transactions and send related information
  • To send technical notices, updates, security alerts, and support messages
  • To respond to your comments, questions, and customer service requests
  • To detect, prevent, and address technical issues and fraudulent activities
  • To comply with legal obligations and enforce our terms of service
  • To analyze usage patterns and improve user experience

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist in providing our services (e.g., payment processors, analytics providers)
  • Legal Requirements: When required by law, subpoena, or other legal process
  • Protection of Rights: To protect our rights, privacy, safety, or property
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection practices

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Opt-out: Opt out of marketing communications

To exercise these rights, please contact us at privacy@gmbox.xyz.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

METACIPHER TECHNOLOGIES LTD

Email: privacy@gmbox.xyz
Support: support@gmbox.xyz
Website: https://gmbox.xyz